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Privacy Policy

Privacy Policy for CKD Europe B.V. Website

Last Updated: September 17, 2026

CKD Europe B.V. (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. We operate our website (https://ckdeurope.com/) as a service tool for our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website and use our services, including our contact forms and inquiry cart, in accordance with the General Data Protection Regulation (GDPR) and the Dutch Data Protection Act (Uitvoeringswet Algemene verordening gegevensbescherming – UAVG).
As a member of the CKD Corporation group, we handle your personal data in alignment with our global commitment to data protection (refer to CKD global privacy policy) while strictly adhering to European regional legal requirements.

1. Data Controller

The data controller responsible for your personal data is:

  • Company Name: CKD Europe B.V.
  • Address: Beechavenue 125A, 1119 RB Schiphol-Rijk, The Netherlands
  • Email: info@ckdeu.com
  • Phone: +31 23 554 1490

2. What Personal Data We Collect and Why We Collect It

We collect personal information only through lawful and fair means. We shall use personal information only to the extent necessary for conducting its business and within the scope of the purposes of use specified below. If such purposes are changed, we will notify the individual concerned or publicly announce the changes on our website:

A. Contact Forms & Inquiry Cart (WooCommerce)

When you submit an inquiry via our contact forms or request a quote through our WooCommerce inquiry cart, we collect the personal data you provide.

  • Data Collected: Name, company name, email address, phone number, country, and any information you typed into the message/inquiry fields.
  • Purpose: To process your requests, provide quotes, answer your business inquiries, and deliver customer support.
  • Legal Basis (GDPR Art. 6(1)(b) & (f)): Processing is necessary for the performance of a contract or to take steps at your request prior to entering into a contract (requesting a quote), and for our legitimate commercial interests to respond to business inquiries.

B. Analytics and Marketing Tools (Google)

We use Google Tag Manager, Google Analytics, and Google Search Advertising services to understand how visitors interact with our website and to measure the effectiveness of our advertising campaigns.

  • Data Collected: IP addresses, browser type, device details, operating system, pages visited, time spent on the site, and referral URLs.
  • Purpose: To analyze website traffic, optimize website performance, and deliver relevant marketing advertisements.
  • Legal Basis (GDPR Art. 6(1)(a)): Consent. We will only activate these cookies and tracking technologies if you grant explicit consent via our cookie banner.

C. IP Tracking and Lead Generation (Prospective Service)

We may use IP tracking tools to identify the organizations and companies visiting our website for business-to-business (B2B) lead generation.

  • Data Collected: Company IP addresses, organization names, and visitor behavior paths.
  • Purpose: To analyze corporate interest in our products and improve our B2B sales outreach.
  • Legal Basis (GDPR Art. 6(1)(f)): Our legitimate interest in identifying prospective corporate clients and optimizing commercial opportunities. (Note: These tools generally filter out individual/residential IP data to focus solely on corporate entities).

3. Joint Use and International Data Transfers (Global Inquiries)

To efficiently manage business operations and provide adequate global support, CKD Europe B.V. shares and jointly uses inquiry data within the CKD Corporation group (Refer to https://www.ckd.co.jp/en/glblinfo/ for details on our global group network).

If you reside outside the European Economic Area (EEA) or choose a non-EEA country in our inquiry forms (whether intentionally or accidentally), your personal data will initially be stored on our European servers and subsequently transferred to our parent company (CKD Corporation in Japan) or your local affiliated sales offices and regional distributors to the extent necessary to best fulfill your request.

Whenever we transfer your personal data outside the EEA under these circumstances, we ensure appropriate protection by relying on the following legal mechanisms:

  • Adequacy Decision: For transfers to Japan (our parent company), we rely on the European Commission’s adequacy decision, which recognizes Japan as a country providing an adequate level of data protection.
  • Standard Contractual Clauses (SCCs): For transfers to affiliates or distributors in third countries without an adequacy decision, we utilize Standard Contractual Clauses approved by the European Commission where applicable.
  • Explicit Derogations for Specific Situations (GDPR Art. 49(1)(b) & (c)): By voluntarily selecting a non-EEA country and submitting an inquiry or request for a quote, you acknowledge and agree that the transfer of your data to that specific region is strictly necessary for the performance of a contract between you and us, or for the implementation of pre-contractual measures taken at your request (i.e., providing you with a localized quotation or customer service from your local distributor).

4. Cookies and Consent Management

Our website uses cookies to provide repeat visitors of this website with more comfortable and quicker browsing, as well as to ensure proper functioning, analyze traffic, and run advertising campaigns. Cookies do not violate your privacy or cause harmful effects on your computer.

  • Necessary Cookies: Essential for the basic functions of the website (e.g., maintaining your WooCommerce cart items during your session).
  • Analytical/Marketing Cookies: Used only with your prior explicit consent given through our cookie consent banner.

You can change your cookie preferences or withdraw your consent at any time through the cookie settings tool on our website or by adjusting your browser settings.

5. Use of SSL (Secure Sockets Layer)

Our website uses SSL (Secure Socket Layer) encryption for the safe communication of important data such as customers’ personal data. The SSL technology secures the data exchange between your web browser and the web server where this website is seated. Also, special settings are not required to use SSL. The SSL function is automatically activated when needed as long as you use a common browser that supports the security function, such as Microsoft Internet Explorer, Netscape Navigator, etc. If your browser does not have an SSL setting or if your browser does not support SSL, your browser may not be able to display certain pages or allow you to input information.

6. Data Retention

We will safely store your personal data collected via our website under tight security and only retain it for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

  • Contact form and inquiry data are retained for a period of 5 years from the date of last contact, unless a commercial contract is established.
  • Google Analytics data is retained for 14 months before being automatically deleted.

7. Your Rights Under the GDPR

Under the GDPR, you have the following rights regarding your personal data:

  • Right of Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can ask us to correct inaccurate or incomplete data.
  • Right to Erasure (“Right to be Forgotten”): You can request that we delete your data under certain conditions.
  • Right to Restrict Processing: You can ask us to restrict how we use your data.
  • Right to Data Portability: You can request the transfer of your data to another organization.
  • Right to Object: You can object to our processing of your data based on legitimate interests or for direct marketing.
  • Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at info@ckdeu.com.

If you feel that we have not addressed your concerns properly, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

8. Warranty and Limitation of Liability

Users use our website at their own responsibility. To the maximum extent permitted by EU and national law, we are not responsible for any loss or damage caused by using the information of this website and other websites linked to this website.

9. Applicable Law

This website is managed by CKD Europe B.V. The visitors who access our website and CKD Europe B.V. agree to be bound by Dutch laws in respect to the use of this website, irrespective of the differences of the legal principles of the country from which the visitors access the website. Also, we do not provide any statements or indications of whether or not our website’s contents are suitable to the customers’ environments. Viewing and using this website are entirely at the customer’s discretion and responsibility.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The “Last Updated” date at the top of this page will indicate when the latest revisions were made.